Creative Account Manager

The operational backbone of client accounts — from strategy through delivery.

OnTrack is a Taipei-based content marketing agency. We work with regional and international brands across gaming, finance, education, and consumer products — building content strategies and producing video that performs. We believe the best work comes from people who are constantly growing. At OnTrack, you'll be challenged, exposed to a wide range of clients and projects, and expected to bring your thinking to the table — not just execute. It's a place where good work is recognised and the people make it worth coming in for.

OnTrack 是一間位於台北的內容行銷公司，服務橫跨遊戲、金融、教育與消費品牌的區域與國際客戶，專注於打造有成效的內容策略與影片製作。我們相信最好的作品來自持續成長的人。在 OnTrack，你將面對真實的挑戰、接觸多元的客戶與專案，並被期待帶來自己的想法與判斷——而不只是執行指令。這裡是一個好的工作會被看見、而一起工作的人讓你真心想來上班的地方。

You are the operational backbone of client accounts at OnTrack. You manage the full lifecycle of every project — from client onboarding through pre-production, shoot, post, and final delivery. You're not just an organiser. You actively participate in creative strategy, think through how to bring ideas to life on set, and communicate plans clearly to clients. You move fast, think on your feet, and treat every account like it's your own.

你是 OnTrack 客戶帳號的核心支柱。你負責管理每個專案的完整生命週期——從客戶入職、前期製作、拍攝、後製到最終交付，確保每個環節都不出差錯、準時完成。你不只是一個協調者，你也積極參與創意策略討論、思考如何在現場將想法落地，並清晰地與客戶溝通執行計畫。你反應快、思維靈活，把每個帳號都當作自己的事業來經營。

• →Proven experience in account or project management — agency-side strongly preferred
• →Strong understanding of social media, digital marketing, and content fundamentals
• →Familiarity with video production workflows — pre, production, and post
• →Excellent communicator in both Chinese and English — written and verbal
• →Highly organised, detail-oriented, able to manage multiple accounts simultaneously
• →Creative enough to contribute to strategy, operational enough to execute it
• →Comfortable in a fast-paced, high-output environment

• →Experience managing video content production
• →Background in performance marketing or content strategy
• →Familiarity with TikTok, Instagram, and YouTube as platforms

This role is not for:

• →Not a purely administrative position — you are expected to think, contribute, and take ownership
• →Not a solo role — you work closely with the Creative Director, production team, and clients daily
• →Not for someone who needs everything defined for them — initiative is expected from day one

Ready to apply?

We read every application and reply within 2 weeks.