top of page

Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, store and secure your personal information when you visit our website, fill out a form, engage with us, or otherwise interact with our services.

​

2. What Information We Collect

We may collect the following types of personal information from you:

  • Name

  • Email address

  • Phone number

  • Business name and role

  • Instagram handle or social media profile

  • Information you provide when you fill out our lead forms or contact us
     

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide you with our services (e.g., strategy call)

  • Maintain and improve our website and service offerings

  • Send you updates or marketing communications if you have opted in

  • Comply with legal or regulatory requirements
     

4. How We Share Your Information

We will not sell your personal data. We may share your information with trusted third‑party service providers (such as CRM, email, analytics platforms) to help us operate our business and provide our services. These providers are obligated to protect your data in accordance with this policy.
 

5. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
 

6. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
 

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw your consent at any time (where processing is based on consent)

  • Object to or restrict certain types of processing
    To exercise any of these rights, please contact us at [ Insert Contact Email ].
     

8. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from individuals under 18 without parental or guardian consent. If you believe we have collected data from a minor, please contact us and we will take appropriate measures to delete the information.
 

9. International Transfers

If we transfer your personal data outside Taiwan, we will ensure that appropriate safeguards are in place to protect your information and comply with applicable laws such as Taiwan’s Personal Data Protection Act (PDPA).
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date and post the revised policy on our website.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: jacob@ontrackcreatives.com

bottom of page